Managed Support & Maintenance
SLA-backed retainers — we don't disappear after launch.
24/7 monitoring
SLA-backed response
Same senior team stays on
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Managed Support & Maintenance
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What's included
Everything needed to keep a product running and evolving after launch.
24/7 uptime monitoring
SLA-backed incident response
Regular security patching
Ongoing feature iteration
Monthly health & performance reports
Direct line to your original build team
Who it's for
Teams whose product is live and generating revenue, but whose original vendor or internal team has moved on — and who need a senior team accountable to an SLA, not a ticket queue.
Retainers scale from part-time coverage to a full pod.
Our approach
1
Onboard & baseline
Audit the current system and agree the SLA.
2
Monitor & respond
24/7 uptime monitoring with SLA-backed incident response.
3
Iterate monthly
Ongoing fixes, small features, and a monthly health report.
See it in action
Healthcare
Poshan Sathi
A nationwide field health platform kept running and evolving under an ongoing support retainer.
Know more